The second-hand marketplace Shoppers Share Anger About Size Modifications
Shoppers are voicing their frustration due to a modification that led to products showing incorrect sizing.
The second-hand shopping app has updated its size classifications for women's and children's garments but did not contact all shoppers about the modification.
Social Media Reaction
Numerous buyers and vendors are posting online stating that platform listings now display a different size category than originally posted as a result of the reclassification.
The company said the new system was more in line with similar services.
They have suggested members to review their products and manually change the size if necessary, causing user dissatisfaction.
Sizing System Modifications
Previously, the measurements included one number and one letter, for instance S/8 or M/10.
The revised method features an alphabetical indicator and numerical range such as S/UK 8-10.
In some cases, the sizing has been recategorised - such as a large size used to be a 12 but is now a UK 16-18.
Member Accounts
One content creator, who produces content about larger sizing, stated the update "complicates both purchasing and selling".
"Rarely do manufacturers list XL as sizes 20-22," as the platform currently indicates.
A different member, based in Glasgow, explained products she uploaded with size 14 tags were displaying on the service as size 20–22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she explained.
Required Changes
Charlotte Lunn, from Derby, said she had been left angered by the change as she had to manually change the measurements for "each individual item".
"This situation is especially annoying, as I'm chronically ill and Vinted sales have been crucial for me since losing part of my income," she stated.
Marketplace Information
The platform boasts over 100 million users, comprising 18 million UK members.
It has become a favored option versus similar marketplaces including eBay and Depop.
This isn't the first time that an unexpected update on the platform has faced criticism: previously, the platform withdrew an update regarding delivery choices following member complaints.
